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2. Privacy Policy

2. Privacy Policy

Effective date: [Effective Date]

Silkal Weavers Private Limited respects your privacy. This policy explains what information we collect on silkalbazaar.in and how we use it.

2.1 Information we collect

  • Business & contact details: name, business/shop name, phone, email, city, and GSTIN.
  • Order & transaction data: products ordered, amounts, and delivery address.
  • Payment data: processed by Razorpay; we receive only transaction status, not your full card/bank details.
  • Technical data: basic log and device information for security and site functioning.

2.2 How we use it

  • To verify and approve wholesale buyers, process and deliver orders, and provide support.
  • To contact you about your requests, orders, and offers via phone, WhatsApp, or email.
  • To meet legal, tax (GST), and accounting obligations.

2.3 Sharing

We share data only as needed with: payment gateway (Razorpay), logistics partners (e.g. Shiprocket/Delhivery) for delivery, and as required by law. We do not sell your personal data.

2.4 Data retention & security

We retain data as long as needed for business and legal purposes and apply reasonable safeguards to protect it. No online transmission is fully secure; we cannot guarantee absolute security.

2.5 Your rights

You may request access, correction, or deletion of your personal data (subject to legal retention requirements) by writing to [info@silkal.in].

2.6 Cookies

The Website uses essential cookies for login, cart, and security. By using the site you consent to these.